What is the term for listening that involves fully engaging and responding?

• A. Active listening
• B. Passive listening
• C. Selective listening
• D. Reflective listening

Answer: (A)

Active listening is the practice of fully engaging with the speaker and responding in a way that shows you’re understanding and considering what they’re saying. It’s more than just hearing words; it involves giving your undivided attention, using verbal and nonverbal feedback, and confirming meaning by paraphrasing or summarizing what was said, and asking clarifying questions if needed. This level of engagement helps the speaker feel heard and encourages more open communication, which is essential in any patient or teamwork setting.

Reflective listening is a specific technique often used within active listening, where you restate both the content and the feelings the speaker expressed to confirm understanding. But the broader term that covers fully engaging and responding is active listening. Passive listening, by contrast, is just hearing without interaction, and selective listening involves paying attention only to parts of the message.